FAQ

Frequently asked questions

Everything you need to know before getting started.

Do you really deliver a website in 24 hours?+

Yes — for qualifying standard projects. The 24-hour window starts only after onboarding is complete, the required content and assets have been received, the agreed payment has been received, and the scope has been confirmed. Complex custom applications, extensive integrations, and out-of-scope work get a separately agreed timeline.

What content and assets do I need to provide?+

Your logo, business information, service descriptions, service areas, and any images you want to use. We'll send a clear onboarding list so you know exactly what's needed before the clock starts.

How many revisions are included?+

Revisions are handled within the agreed scope of your package. We don't promise unlimited revisions or unlimited custom development in 24 hours; the scope is confirmed up front so there are no surprises.

Do you provide hosting and domain help?+

We provide hosting and domain assistance where offered as part of your package. You retain ownership of your domain.

How does CRM and automation setup work?+

We implement a business-systems layer — CRM, pipelines, lead capture, and follow-up automation — configured around how your business actually works. Setup pricing is separate from any recurring management and from third-party software subscriptions.

What are the recurring charges?+

Recurring management plans start at $297/month. Separately, third-party software subscriptions and SMS/email usage charges may apply depending on your configuration. We always separate setup fees, recurring management, software subscriptions, usage charges, and ad spend.

How does appointment booking work?+

Booking uses a real calendar integration with live availability and time-zone handling. We never show an appointment as booked until the booking service confirms it.

What is the website credit offer?+

Customers who buy a qualifying website package may receive an approved credit toward a qualifying automation package. The credit is not finalized yet — ask about our website credit offer when you upgrade to business automation. A credit is never applied automatically and requires an eligibility check and administrative approval.

What are the payment terms?+

Payment terms depend on the package and are confirmed before work begins. Website packages are typically paid up front; larger automation projects may be structured in stages.

What is your refund and cancellation policy?+

Refund and cancellation terms are confirmed in your agreement. Recurring management plans can be cancelled per the terms of your plan. We'll always make the terms clear before you commit.

What support do you offer?+

Support options range from project-based support to ongoing management plans. The level of support depends on the package and any ongoing plan you choose.

Still have questions?

Book a free consultation and we'll answer them directly.

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